Symantec Norton AntiVirus 2010, 1 user, Win, ES Guide de l'utilisateur télécharger pdf (Page 30)

Self Help

The Symantec Web site contains answers to the most

common customer questions. From our Web site you

can:

1 Find help with your subscription, download, product

activation, or other nontechnical issues.

1 Search our knowledge base for help with technical

issues, such as installing, configuring, or

troubleshooting errors with your Symantec product.

1 Find information about the latest virus threats and

removal tools.

You can access the Symantec support Web site at:

www.symantec.com/globalsupport

Contact Support

In addition to using our Self Help options, you can also

contact a support representative by chat, email, or

phone.

Support offerings may vary based on the language or

product.

Following is an overview of our support offerings:

Chat in real time with a support

representative.

For more complex technical issues,

chat offers the option to allow a

support representative to connect

remotely to your computer and

resolve the problem for you. Chat

support is free, with the exception

of our Virus and Spyware Solution

service.

Chat

Service and Support Solutions

Self Help

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Symantec Norton AntiVirus 2010, 1 user, Win, ES Guide de l'utilisateur Page 30